# Creative Desk - Full Content > Your Virtual Marketing Assistant --- ## Promotional Posts Rarely Work in Facebook Groups URL: https://www.creativedesk.net.au/promotional-posts-rarely-work-in-facebook-groups/ Spend a few minutes in almost any local Facebook group, and you'll notice three types of posts. The first is someone asking about a community issue, like “anyone else's red bin not collected today?” or “beware of the giant pothole on Smith Street”. The second is a local business introducing themselves, promoting a special offer or reminding everyone what they do.  The third is someone asking a question or recommendation such as, “Can anyone recommend a good accountant?" or "Who's... --- ## How Often Should a Small Business Post on Social Media? URL: https://www.creativedesk.net.au/how-often-should-a-small-business-post-on-social-media/ “You need to publish 3 images, 2 reels, 5 stories a week every day if you really want to grow” When searching for advice on social media, you’ll find plenty of posting rules. I’m often asked, “How often should I post?” and while I understand why people ask, there isn’t a simple answer. Small business owners have enough on. Between looking after customers, quoting jobs, managing staff, answering emails and everything else, finding time to create content is challenging. Rather than... --- ## You Don’t Need a Website Redesign URL: https://www.creativedesk.net.au/your-doesnt-need-a-website-redesign-it-needs-attention/ "I don't get customers from my website. I think I need a new one." It's a comment I hear regularly from business owners. Sometimes they're right. But often, when we dig a little deeper, the issue isn't that the website needs replacing. It's that it hasn't had much attention for a while. Websites are an investment for any business, and like most investments, I prefer to make decisions based on data rather than assumptions. There are plenty of reasons a website can stop generating enquiries.... --- ## Why Your Google Business Profile Matters More Than You Think URL: https://www.creativedesk.net.au/google-business-profiles-matter/ Recently, I was working on a client's website and decided to search for their services locally on Google. They were appearing near the top of the local search results. Not because of their website. Because of their Google Business Profile. It was a great reminder of something I often talk about with clients. Google Business Profiles work. When they are set up properly, kept up to date and supported with genuine customer reviews, they can become one of the most valuable marketing assets a local... --- ## How to Write a Professional Bio URL: https://www.creativedesk.net.au/how-to-write-a-professional-bio/ If someone lands on your website, LinkedIn profile or speaker page, one of the first things they’re trying to work out is simple. Who are you, and can I trust you? That’s exactly what your professional bio is there to answer. And yet, for something so important, it’s often one of the hardest things to write. Most business owners either don’t know what to include, overthink every word, or end up with something that sounds more like a corporate resume than a reflection of who they... --- ## You Don’t Own Your Social Media. But You Do Own Your Email List URL: https://www.creativedesk.net.au/you-dont-own-your-social-media-but-you-do-own-your-email-list/ Most businesses spend a lot of time building their presence on social media. Posting consistently, refining their messaging, and staying visible in a crowded space. But there is one problem that often gets overlooked. You don’t own your social media. At any point, your account can be restricted, reach can drop without warning, or platforms can change how your content is distributed. What worked last month might not work today, and you are constantly adapting to something you do not control.... --- ## Everyone Tells You to Create More Content. That’s Not Your Problem URL: https://www.creativedesk.net.au/everyone-tells-you-to-create-more-content-thats-not-your-problem/ Everyone tells you to create more content. Write more blogs, be consistent, stay visible. It sounds simple enough, but for most businesses, this advice doesn’t actually lead to more enquiries or better results. Instead, it often leads to more time spent creating content, a growing list of half-finished ideas, and frustration when nothing seems to convert. The issue isn’t how much content you’re producing. It’s what sits behind it. The real reason your content isn’t working Most blog... --- ## The Most Common Marketing Mistakes I See (and How to Fix Them) URL: https://www.creativedesk.net.au/the-most-common-marketing-mistakes-i-see-and-how-to-fix-them/ Creative Desk recently celebrated 10 years in business, and over that time, I’ve seen the same patterns play out again and again. Businesses start with good intentions. They try a bit of everything, stay consistent for a while, then things get busy. Marketing slowly slips down the priority list… until leads slow down and it suddenly becomes urgent again. A lot has changed in marketing over the past decade. New platforms, new tools, new expectations. Like any business, we’ve evolved... --- ## Why Podcasts Are More Popular Than Ever URL: https://www.creativedesk.net.au/why-podcasts-are-more-popular-than-ever/ Podcasts have exploded in recent years, not just as a hobby, but as a mainstream channel for education, entertainment, and connection. For service-based businesses (coaching, finance, education), they’re a goldmine for establishing authority, building trust, and attracting clients. The stats speak for themselves, and it's no wonder more businesses are leveraging them in their marketing. Podcast Growth & Popularity Globally, there are over 584 million podcast listeners as of 2025. Podcast... --- ## Obvious Signs That ChatGPT Wrote Your Content (and how to hide them) URL: https://www.creativedesk.net.au/obvious-signs-that-chatgpt-wrote-your-content/ In today’s fast-paced digital landscape, AI-generated content has become a vital tool for businesses and creators alike. Whether it’s crafting compelling blog posts or streamlining social media captions, AI offers a cutting-edge approach to content creation. However, with this convenience comes a challenge—identifying and refining AI-generated text to ensure it feels truly authentic. The introduction that you just read was written by OpenAI’s GPT-4-turbo. Could you tell? ChatGPT is a... --- ## Why Your Email Signature Matters (And How to Create One) URL: https://www.creativedesk.net.au/why-your-email-signature-matters/ Your email signature is more than just a sign-off, it’s a powerful branding tool that can leave a lasting impression. Whether you’re communicating with potential clients, partners, or colleagues, a polished and professional email signature helps reinforce your brand, establish credibility, and make your emails more memorable. However, creating the perfect email signature doesn’t have to be complicated. In this post, we’ll show you why a good email signature matters and introduce you to... --- ## Marketing Basics Every Business Needs URL: https://www.creativedesk.net.au/marketing-basics-every-business-needs/ In the current economy, money is tight and unfortunately, marketing is often the first expense to be cut. However, to continue to attract new clients, it is important that marketing continues. There are many simple tasks that business owners can do themselves, to keep their marketing progressing. Let’s take a step back and focus on the essential, easy-to-implement marketing basics that every business can use to improve their reach and results. 1. Build and Nurture Your Email List Your email... --- ## Mastering SEO with Backlinks: Essential Tips for 2025 URL: https://www.creativedesk.net.au/mastering-seo-with-backlinks-essential-tips-for-2025/ SEO is an ever-evolving field, and staying on top of the latest strategies is crucial for maintaining a strong online presence. One of the most impactful aspects of SEO is link building, which includes internal links, outbound links, and, most importantly, inbound links or backlinks. Understanding the role of these links and how to effectively implement them can significantly boost your website's visibility and search engine ranking. The Power of Links in SEO Links are the backbone of SEO. They... --- ## 20 Social Media Ideas to Engage Your Audience URL: https://www.creativedesk.net.au/20-social-media-ideas/ Struggling with Social Media Ideas? Here Are 20 Creative Posts to Engage Your Audience Many businesses find it challenging to consistently develop fresh social media content ideas. However, engaging your audience doesn’t have to be difficult. The key is to post content that resonates with them and reflects your brand’s personality. Instead of trying to remember to post every day, you can streamline the process by scheduling your content. Set aside time once a week or a month to plan and... --- ## Crash Course in Call to Actions (CTA) URL: https://www.creativedesk.net.au/crash-course-in-cta/ If you are wondering what even is ‘CTA’, then read on… Call To Action (CTA) is marketing jargon that refers to a prompt or next step that a business wants its audience to take. These can be used across different channels of marketing, be it your website, email marketing, commercials, in-store promotions and social media. Buy Now!  Sign Up Here! Click this link for special access… Subscribe Today! 20% off Storewide This Week Get the idea? Those are some of the more traditional CTAs that... --- ## The Ultimate Guide to Hiring a Social Media Virtual Assistant URL: https://www.creativedesk.net.au/social-media-virtual-assistant/ Are you struggling to keep up with managing your social media accounts? Do you find yourself spending hours on end trying to create content, schedule posts, and engage with your audience? It's time to consider hiring a social media virtual assistant. This ultimate guide will walk you through the process of finding, hiring, and working with a social media virtual assistant to streamline your marketing efforts, save you time, and amplify your brand's online presence. A social media virtual... --- ## The Quest for Social Media’s Holy Grail URL: https://www.creativedesk.net.au/the-quest-for-social-medias-holy-grail/ Do you scramble for content ideas for Social Media for your business? You are not alone in this, the struggle is real for many businesses. But, never fear, Creative Desk is here to help you with content ideas that you can implement into your own social media channels. This is sure to be a blog that you will refer to time and time again, so hit that bookmark page button to make it easy for yourself! If you are on a quest for the Social Media Holy Grail (aka more followers with more engagement),... --- ## How do you choose a good VA? URL: https://www.creativedesk.net.au/how-do-you-choose-a-good-va/ So, at the end of last year, you made a promise to yourself to get your business admin under control, perhaps to even update the website and make more of an effort in your social media presence… Buuuuutttt, you have been so busy with all the day-to-day in your business, that these tasks have been neglected once again. Oh dear… Honestly, this happens all the time, small business owners are so busy doing all the ‘things’ that make up their business and sometimes (who am I kidding) MOST of... --- ## Received A “Phishy” Message From Facebook Lately? Here Is What To Do About This Common Facebook Scam URL: https://www.creativedesk.net.au/received-a-phishy-message-from-facebook-lately/ Social media, designed to be the realm of connection and creativity, has unfortunately become a playground for cybercriminals. In recent months, our vigilant eyes at Creative Desk have noticed a surge in Facebook phishing scams targeting unsuspecting users, and several of our client Facebook accounts. These scammers set out to dupe individuals by masquerading as legitimate Facebook messages warning about account deletion. Here's how this Facebook scam works and also what you need to know to... --- ## The Real Truth About Social Media’s Impact URL: https://www.creativedesk.net.au/the-real-truth-about-social-medias-impact/ We understand that sometimes it might seem like social media isn't driving instant sales or inquiries. But here's the secret: social media offers so much more! Want to know some of the underlying benefits of being active on your socials? Keep reading, heck even bookmark this page because it's full of gold, when it comes to your businesses' socials and why interaction and regular posting are key to creating and fostering relationships with your followers / customers on the other side of their... --- ## How Authentic Are Your Referrals? URL: https://www.creativedesk.net.au/how-authentic-are-your-referrals/ Call me old school, but I place a high value on a personal recommendation. Do you? I hope I am not alone with my traditional view on this point, as lately I’ve come across a few disingenuous referral systems and it's got me a little fired up. To me, I would only recommend a product, provider or service that I have had a positive personal experience with. Whether it be the product itself that delivers or the customer service that was also part of the process. Being genuine, real, authentic and... --- ## Canva You Keep a Secret? URL: https://www.creativedesk.net.au/canva-you-keep-a-secret/ Utilising the online graphic design tool powerhouse that is Canva, has helped many of us up our game when it comes to creating professional, show-stopping graphics across our marketing channels. Whether it be your go-to tool for social media, print design, presentations, videos or even website graphics the Australian company is providing us novice designers an outlet to let our creative juices flow without looking like fraudsters! Canva recently asked its users ‘What’s your best-kept Canva... --- ## Do you need help writing blogs or emails? URL: https://www.creativedesk.net.au/do-you-need-help-writing-blogs-or-emails/ How often are you communicating with your community? Do you find that your correspondence is a bit adhoc? Is it something that gets pushed to the bottom of your ever growing to do list? Well, let us be your shining light, your knight in shining armor, your secret weapon. At Creative Desk we are a team of experts who can help keep your communication channels open with your clients, whether they be current or potential. Keeping your business and your services top of mind is key to creating... --- ## ChatGPT in Marketing URL: https://www.creativedesk.net.au/chatgpt-in-marketing/ Artificial Intelligence (AI) has come a long way of late. Robots and automated task tools are accessible to us more than ever. No longer a far-off idea that we only dreamed about when we were kids (personally Rosey the Robot from The Jetson’s springs to mind), I bet some of us use AI without even knowing it. However, the most recent AI platform to be turning heads and minds would have to be ChatGPT, developed by OpenAI. ChatGPT is an AI chatbot, but with language skills so advanced, thanks to... --- ## 5 Link Feature LIVE on Insta… FINALLY URL: https://www.creativedesk.net.au/5-link-feature-live-on-insta-finally/ Finally! Instagram has listened to its 1 billion-plus active daily users and has implemented the long-awaited feature of being able to add up to 5 links to a profile’s bio.  So what does this mean? Well, it enables users to drive more direct traffic, by adding in the specific links that content creators or users would like to share with their followers,  without the use of external companies, such as LinkTree (who will no doubt see a drop in subscribers to their service). Here is what... --- ## No more password worries with LastPass URL: https://www.creativedesk.net.au/last-pass/ If you are anything like me, you have a million different passwords to a million different websites to which you subscribe. But how do you have the brain space to remember them all? I’m going to let you in on a little secret that will help alleviate some of the brain space used up as ‘password storage’, and that secret is LastPass… Scratching your head thinking, ‘What is LastPass’? LastPass is a password manager. Yep that’s right, it saves all of your passwords in one secure... --- ## Socials Triggers URL: https://www.creativedesk.net.au/socials-triggers/ Are you triggered by social media? Not specifically in a negative ‘triggered’ sense, I’m referring to it as a response you may get when you see a post, or are interacting with an account and it makes you feel or want to do something since seeing it… a connection that you have had, a cause and effect type of situation? I’m sure we have all felt it at one time or another, for example, watching those Dr Pimple Popper videos, the repulsion, but then also the desire to watch it to the end... --- ## Anyone else hate the word Strategy? URL: https://www.creativedesk.net.au/anyone-else-hate-the-word-strategy/ If you are anything like me, you may feel a bit inferior when someone uses the word strategy. It's a bit pompous in my opinion, when good old ‘plan’ works just as well. And that is exactly what a ‘strategy’ is anyhow, a plan of action that has been designed to achieve a goal, whether the goal is long-term or short-term…  So, let’s do away with a strategy and focus on a plan instead.  Let’s start with how we come up with our detailed proposal in order to achieve something (aka... --- ## Do I need a Business Plan? URL: https://www.creativedesk.net.au/do-i-need-a-business-plan/ As Maria in the Sound of Music famously said, or sung, “Let’s start at the very beginning, a very good place to start.” Any business, regardless of size, should start with a business plan. Now, don’t get me wrong, some business plans can be very detailed, and others more like a loose outline, but either way they still form the basis of the foundations of your business, and why you started it in the first place. So, what exactly is a business plan? According to Wikipedia, a business plan... --- ## The New Aussie .au Domain… What does that mean for my business? URL: https://www.creativedesk.net.au/the-new-aussie-au-domain-what-does-that-mean-for-my-business/ Have you heard of the recent union which involved a quintessential Australian characteristic and a domain name? In true Aussie fashion, a name has been shortened which will make our lives simpler and easier to remember. A bit like how we forget that Jono’s real name is Johnathan we can soon forget .com.au at the end of your website address, and just go with .au! So, what does that mean to your current business’s website that may include: .com.au .org.au .id.au .net.au .asn.au Of course... --- ## SmarterQueue, a Smarter way to Schedule your Socials URL: https://www.creativedesk.net.au/smarterqueue-a-smarter-way-to-schedule-your-socials/ Are you trying to manage multiple social media accounts across different social platforms?  Social Media Management is one of the many things we do for our clients at Creative Desk and we have found the best social media scheduling tool to help us create, schedule and monitor our posts. Smarter Queue. Smarter Queue is a social media scheduling tool that enables you to create content for multiple social profiles across different social platforms, such as Facebook, Instagram, Pinterest, Twitter... --- ## Instagram changes, and how will they affect your Social Media? URL: https://www.creativedesk.net.au/instagram-changes-and-how-will-they-affect-your-social-media/ Hey Instagram! Stop trying to be TikTok When social media royalty, including sisters Kylie Jenner and Kim Kardashian, hit out at social media juggernaut Instagram last week it made the company stop and roll back some of the recent changes they had made. Recent changes to the platform included full screen photos and videos as well as introducing recommended posts, which enraged users, who were very vocal (visually of course) creating a meme stating ‘Make Instagram Instagram Again (stop trying... --- ## Value in Social Media URL: https://www.creativedesk.net.au/value-in-social-media/ You can not dispute the reach that Social Media can achieve to promote your business. With 82.7% of the Australian population being active social media users (according to slideshare.com) its a no-brainer to incorporate socials into your marketing strategy. But which social media channel is best for your business? Well, that depends on your business and your target market. Having a look at the top performing social media platforms in Australia, according to the percentage of web traffic that is... --- ## Hiring a temp VS Hiring us URL: https://www.creativedesk.net.au/hiring-a-temp-vs-hiring-us/ Hey there! We are Creative Desk, and we are a Virtual Assistant (VA) company whose specialty is marketing. We have a small curated team of marketing professionals, who each have their own niche passions which fall under the umbrella of marketing. When you hire us, you are getting the expertise of our entire team, not just one (1) person, which happens when you hire a temp. Collectively we have over 50 years experience in a broad range of industries that we can share with your brand or business... --- ## The importance of having your own website, not relying on social media alone URL: https://www.creativedesk.net.au/the-importance-of-having-your-own-website-not-relying-on-social-media-alone/ Sure, social media channels (Facebook, Instagram, LinkedIn, Twitter, TikTok etc) are a great way to connect with your audience and market your product, but they are only providing a snapshot of your offerings. A website allows you to go into more detail about what you have on offer, and why potential customers should purchase or participate in what you are trying to provide to them. It also enhances trust, showcasing that you are a reputable business. Particularly if you have your contact... --- ## Email Campaign Software… HELP! URL: https://www.creativedesk.net.au/email-campaign-software-help/   Email campaign software Did you know that 64% of small businesses use email marketing to reach customers and 4 out of 5 marketers said they’d rather give up social media than email marketing (according to Hubspot)? With this in mind, it is important to find the right email campaign software for your and your business. With so many options available, it can feel a little overwhelming.  As a starting point Mailerlite is a good  free* (up to 1,000 subscribers*)  option that could be... --- ## Can you help me host a virtual event? URL: https://www.creativedesk.net.au/can-you-help-me-host-a-virtual-event/ Yes, and we love to do them. Running a virtual event has many of the same characteristics as running an in person event, but also a few different considerations need to be taken into account as well. Here at Creative Desk, we have extensive experience in both virtual and in person events, but right now we are going to let you in on some handy hints and tips for running a virtual event. Connect with good connection Make sure you have a good internet connection, there is nothing worse than a... --- ## Why should I incorporate email campaigns into my marketing strategy? URL: https://www.creativedesk.net.au/why-should-i-incorporate-email-campaigns-into-my-marketing-strategy/ Email campaigns are an important piece to the marketing strategy pie. Not only is email marketing a cost effective way to build genuine relationships, by personalising and curating your content you can significantly increase your website traffic, and keep your business top of mind with your customers all the while whilst building brand credibility with a great return on investment capability - for every $1 you spend on email marketing you can expect to return on average $42 (DMA 2019).... --- ## Why do I need a marketing plan and where do I start? URL: https://www.creativedesk.net.au/why-do-i-need-a-marketing-plan-and-where-do-i-start/ Think of it this way, your business plan is your travel itinerary, complete with destination while your marketing plan is the map and places you visit along the way that makes the journey more memorable. A marketing plan assists you to be able to communicate your message to your audience. Without marketing no one will know you exist. Business owners often get scared of a marketing plan, but it’s not as scary as you think. In fact, it can be as simple as one page (I’m a huge fan of Allan... --- ## Why is social media important? URL: https://www.creativedesk.net.au/why-is-social-media-important/ Social Media is efficient in both cost and ability to reach a broad audience quickly. It is an important tool in your marketing strategy, but is most effective when used in collaboration with other marketing strategies. Worldwide over 3 billion people engage in Social Media with Facebook being the top performer*. There are 20.5 million social media users in Australia alone*, with 89% of the population active internet users*, 44% Facebook user penetration* and 6 million Aussies using social... --- ## Why should I hire a Marketing VA? URL: https://www.creativedesk.net.au/why-should-i-hire-a-marketing-va/ Here at Creative Desk we often get asked ‘Why should I hire a marketing VA?’, and our answer is simple. We thrive in the marketing world, and it excites us. A marketing VA is a specialised virtual assistant that focuses on marketing related activity for their clients. A marketing VA may do tasks such as: Email campaigns Marketing automation Websites Landing pages Lead magnets Social media management Content creation Desktop publishing and more. We choose to work in our zone of genius and we... --- ## Why is branding important to a business? URL: https://www.creativedesk.net.au/why-is-branding-important-to-a-business/ The importance of Branding can be a priority that flows a little lower in the order of things to do when setting up your business in the beginning. There’s so many requirements and considerations when establishing your business from services, accounts, equipment, expenses and let’s be honest, the list goes on! But it’s so important to keep Branding at the forefront at your mind, because it really is much more than just one logo. Branding provides context and a visual representation of... --- ## Getting started with a website in 5 easy steps! URL: https://www.creativedesk.net.au/getting-started-with-a-website-in-5-easy-steps/ Your website is the online hub for your business, with technology and online marketing soaring, it’s essential for the modern-day business owner to have a website. Having a well structured, well designed and informative website ensures you can display your point of difference within your industry and be a leading company within it. It’s important for your clients to have a true sense of who is behind your business, your services and what your business stands for. From a consumer... --- ## Getting Started with Social Media URL: https://www.creativedesk.net.au/getting-started-with-social-media/ One of the most common issues I hear from business owners is that they struggle in getting started with social media. Social media is a common communication channel. Many people use it as their sole way to communicate with family and friends, and businesses too. Whether you like it or loathe it, social media should hold a space within your businesses marketing plan. I'd like to share my top tips for getting started with social media. Tip 1 - Choose one or two social media channels only. There... --- ## How to get ready for a virtual assistant URL: https://www.creativedesk.net.au/how-to-get-ready-for-a-virtual-assistant/ Have you been thinking about getting a Virtual Assistant but you are not sure where to start? I'm going to guide you through the process of how to get ready for a virtual assistant. When is the right time to get a Virtual Assistant? Do you: have more work than hours in the day feel you can’t keep on top everything anymore. spend the majority or all of your time working in the business, rather than on the business turn away new clients, as you don't have capacity experience stress thinking... --- ## Create a Website with Canva URL: https://www.creativedesk.net.au/create-a-website-with-canva/ Did you know that you can create a simple website with Canva? Creating a website with Canva is simple, even those with no design or website skills can get a website up and running. Have you put off getting your own website because: it's too expensive? it's too hard to build your own website? you just don't know how? you don't have the time? Stop! You can have your own website today! Build a simple website with canva. Canva is a simple drag and drop design tool that enables everyone to create... --- ## How to add zoom meeting recordings to google drive automatically URL: https://www.creativedesk.net.au/how-to-add-zoom-meeting-recordings-to-google-drive-automatically/ Zoom meetings are becoming a way of life, they are such an easy and practical to keep in touch with work colleagues, clients and suppliers. You can meet via video conference, share your screen to do a demonstration or conduct a learning session or provide a presentation. Even better, you can record the session to refer to it again later. All of this is available in the free version of zoom. One frustration I often hear is that its time consuming to share zoom meeting recordings with others,... --- ## Marketing Tip – How to Create a Custom Link in Acuity Scheduling URL: https://www.creativedesk.net.au/marketing-tip-how-to-create-a-custom-link-in-acuity-scheduling/ Did you know that you can create a custom link in acuity scheduling, that is on brand and meaningful to your business? Even with the free account of acuity, this feature is available. Watch this short video on how you too, can create a custom link in acuity scheduling. https://www.youtube.com/watch?v=pXxtrSk4VTo Go to the scheduling page link in acuity. The default link looks something like this (https://app.acuityscheduling.com/schedule.php?owner=16350303) using the words acuity scheduling and... --- ## What are my go to sources for FREE images? URL: https://www.creativedesk.net.au/what-are-my-go-to-sources-for-free-images/ A picture tells a thousand words. Ensuring your business has the right images will help you stand out in a crowd. It's important to remember that you can’t just google an image and use it. Images are subject to copyright, so using an image without permission could result in a hefty fine or legal proceedings. Therefore you must ensure the images you use are freely available for commercial use. Here are my favourite free images sites: Unsplash Pixabay Pexels Dreamstime not all images are free... --- ## What does a Virtual Assistant aka VA do? URL: https://www.creativedesk.net.au/what-does-a-virtual-assistant-aka-va-do/ When I explain to people what I do, sometimes I get a blank look, like they don't know what I'm talking about but are afraid to ask! So this post is all about explaining: What is a Virtual Assistant? What can do Virtual Assistants do? The definition of a Virtual Assistant or VA is A virtual assistant is generally self-employed and provides professional administrative, technical, or creative assistance to clients remotely from a home office. Source Wikipedia Virtual Assistant’s offer a range... --- ## Benefits of Outsourcing URL: https://www.creativedesk.net.au/benefits-of-outsourcing/ Does your business outsource? There are many benefits of outsourcing. In small business, we often think we have to do it all but this is simply not good business sense. There are things we enjoy doing and there are things we are good at, we should stick to those areas and outsource the rest. Think about the reason you got into business - financial freedom, the ability to be your own boss, to be able to do something that you love? Time Spend time using your specialised skills set, because using... --- ## How to edit the menu of your website in WordPress URL: https://www.creativedesk.net.au/how-to-edit-the-menu-of-your-website-in-wordpress/ Editing the menu of your website can be a daunting process for some users. However don't be afraid, it's a really simple process (and you're not going to break anything!). In this video I will show you how to: Add a new menu item Edit an existing menu item Add a sub-menu Rearrange your menu Add a heading to your menu         --- ## Social Media for Business – List your business on your own facebook profile URL: https://www.creativedesk.net.au/social-media-business-list-business-facebook-profile/ Recently, I was researching for one of my clients on Facebook to confirm their customers' business names.  My client's customers are all small business owners. One thing that surprised me was the number of people who did not list their own business on their personal Facebook profile. I asked myself, Why would you not list your business on your Facebook profile? It's a great way of marketing yourself. I often will click on someone's Facebook profile after they have contributed to group... --- ## 10 Ways to Re-purpose Your Content URL: https://www.creativedesk.net.au/10-ways-to-re-purpose-your-content/ There are many benefits to writing high-quality evergreen content. Firstly, you invest the time once, and you can reuse your content forever (or at least as long as it's relevant). Quality content will also engage your audience, driving more traffic to your website and increasing your potential client base. Evergreen blog posts can be re-shared on social media, in email campaigns, posted to other sources and repurposed into a variety of other content. Re-purposing content enables you to... --- ## What not to forget on your website URL: https://www.creativedesk.net.au/not-forget-website/ What do you think the most important piece of information is to include on your website? Contact details - you want potential clients to be able to contact you if they want to do business with you - right? I have been reviewing a number of websites recently and I was surprised at how many had no contact details. No phone number No links to social media No email address No physical address No business registration information I had no idea what country these businesses were located in or how to... --- ## Customer Service – does it exist anymore? URL: https://www.creativedesk.net.au/customer-service-exist-anymore/ Within a 24 hour period, I encountered 3 incidents of bad customer service, from three different businesses. Each of them left a foul taste in my mouth and made me feel devalued as a customer. One incident was a phone conversation, the person on the other end of the phone had no interest in answering any of my questions and just told me to look at the website. When I said that I needed further information as the website said to call, they were not helpful at all and would not answer my simple... --- ## Why you need to be marketing all the time? URL: https://www.creativedesk.net.au/need-marketing-time/ All too often businesses decide that they need to do marketing when things start to slow down. What they don't realise is that marketing is a continuous activity. It is not a quick fix or bandaid solution that will quickly turn a struggling business around. The role of marketing is to generate leads, usually for the sales team. Every lead that his generated is not going to result in a sale and it takes metrics, gained overtime to work out how many leads it takes to generate a sale. Marketing... --- ## Show me the money URL: https://www.creativedesk.net.au/show-me-the-money/ I had an interesting conversation with a potential client last week. It went like this, “hiring you is going to be an expense for my business, so I need to ensure a return on investment, can you tell me how much money I’m going to make after having you in my team for one month?” It reminded me of the scene in the movie Jerry Maguire "Show me the money!" So how did I tackle this question? I went on to explain how I would approach my first month with a new client Learn about the product and... --- ## Are you a business with no website? URL: https://www.creativedesk.net.au/are-you-a-business-without-a-website/ Did you know that nearly half of all Australian businesses have no website or not even a web presence? (according to the Australian Bureau of Statistics). Leading the charge is small business, with many businesses deeming the task too hard or time-consuming. Why small businesses say they have no website: Too time-consuming Too expensive I have a facebook page, that's enough. Actually, you don't own a facebook page. To avoid the risk of losing all of your information if facebook shuts down your... --- ## Should my business have a blog? URL: https://www.creativedesk.net.au/should-my-business-have-a-blog/ Updated September 2020The short answer is yes. But you may need more concrete facts and figures to gain approval for a blog and win over your boss. Today there are more than 150 million blogs on the internet. This number hasn’t happened by accident, as millions of people have realized the benefits of blogging. Blogs provide a platform to share ideas, learn something new, and build a network of like-minded individuals. Recent studies show that 70 percent of consumers prefer to engage with a... --- ## Five Tips to Boost Your Event Sales URL: https://www.creativedesk.net.au/five-tips-to-improve-training-sales/ Knowledge is power, and education is the key. As an event organiser, you play an essential role in creating memorable experiences and bringing people together. But how can you effectively reach your ideal target market and increase your event sales? Here are five actionable tips to help you achieve just that. 1. Leverage Referrals Did you know that many businesses attribute up to 80% of their event sales to referrals or word of mouth? Before purchasing tickets or attending an event, people... --- ## Social Listening: the Art of Listening in Social Media URL: https://www.creativedesk.net.au/social-listening-art-listening-social-media/ Social media has grown to become the number one activity on the internet. The increase in social media interactions means that people are now talking about anything and everything in the public domain. With this in mind, is your business listening to your customers? Customers may not always respond directly to your business’s social media page. They may not even mention your business in their conversations, but they could still be talking about your products and services. But, is your... --- ## How to Improve Customer Service in Your Business URL: https://www.creativedesk.net.au/improve-customer-service-business/ We constantly hear about businesses delivering poor customer service, whether it’s a product that didn’t meet expectations, late delivery of a product, unreturned emails, or a no show for appointments—the list goes on. Bad customer service will affect your businesses reputation, customer loyalty, and in turn your profits. We all get busy and businesses are often caught up in their own products, services, and processes. To keep the wheels in motion something has to give. Unfortunately,... --- ## Content and Email Marketing for Australian Service-Based Businesses URL: https://www.creativedesk.net.au/how-can-i-help-you/content-and-email-marketing/ Stay visible without relying on social media alone Most businesses rely heavily on social media to stay in front of their audience. But if you're not showing up in search or consistently emailing your database, you're missing opportunities. We take your ideas and turn them into consistent, practical content that keeps your business visible, across search, email, and social, without adding more to your plate. Who We Help We work with Australian service-based businesses, including: Coaches and... --- ## Order Completed URL: https://www.creativedesk.net.au/tickets-order/ --- ## Social Media Management for Blue Mountains Businesses URL: https://www.creativedesk.net.au/how-can-i-help-you/social-media-management-for-blue-mountains-businesses/ For Blue Mountains Businesses Ready to Grow Online As a fellow business in the Blue Mountains, we understand the challenges of running a business in the local area. Our community is unique, supportive, and filled with locals who love to shop and support close to home. But standing out online takes more than the occasional post. That’s where the Local Plus Social Media Package comes in. This package is designed specifically for businesses in the Blue Mountains region who want consistent,... --- ## Blog Writing URL: https://www.creativedesk.net.au/how-can-i-help-you/blog-writing/ CHECK OUT OUR CONTENT AND EMAIL MARKETING PACKAGES FROM $495 PER MONTH LEARN MORE Blog Writing Did you know that having a blog on your website can increase your chances of ranking higher in search results by an astounding 434%? (OptinMonster Blog Statistics). In today's digital age, blogs are one of the most effective SEO tactics to drive more traffic to your website. Moreover, research indicates that most buyers will consume at least 3-5 pieces of content before engaging with a business.... --- ## Podcast Management URL: https://www.creativedesk.net.au/how-can-i-help-you/podcast-management/ Podcast Management Have you thought about starting a podcast but not quite sure what to do? Do you know how to record but get stuck with the editing? Does the creative and marketing aspects of podcasts scare you? We help small business owners bring their podcasts to life, with our Podcast Management services.Our typical podcast management service includes: We can provide support for podcast episodes Basic editing of your podcast, including trimming audio file or converting video to audio file,... --- ## Event Management and Planning URL: https://www.creativedesk.net.au/how-can-i-help-you/event-planning/ Events with Creative Desk Do you want to host an event, but are concerned you do not have the skill set to pull it off? Does running an event scare you, so you keep putting it off? Perhaps you want to run an event, but not sure if you want to do it online or in person, we can assist you with both, or help you combine it. The Australian Event Promotion and Management Services Industry is a powerhouse within our economy, with a market size measured at $12.3 billion in 2023 (according to IBIS... --- ## Cookie Policy (AU) URL: https://www.creativedesk.net.au/cookie-policy-au/ --- ## Custom Instagram Bio Link Pages URL: https://www.creativedesk.net.au/how-can-i-help-you/custom-instagram-bio-link-pages/ Your Instagram Bio Link, Done Better Instagram only gives you one bio link and up to five link slots, which often isn’t enough. Tools like Linktree are popular, but they can look generic and drive traffic away from your brand. At Creative Desk, we create a custom Instagram bio link page (we call it your CONNECT page), built right into your own website. Unlike third-party apps, this gives you: Unlimited links to your products, blogs, promotions, or downloads Complete creative freedom —... --- ## Connect URL: https://www.creativedesk.net.au/connect/ Creative Desk works with service-based businesses across Australia, helping them stay visible through practical and consistent marketing support. From content and email marketing through to websites and social media, we help businesses communicate more clearly without overcomplicating things.View WebsiteBook a CallContent and Email Marketing PackagesSocial Media PackagesCustom Instagram Bio PageOther ServicesGet 30 day free trial with MetricoolCheck out CanvaPractical thoughts on content,... --- ## Careers URL: https://www.creativedesk.net.au/careers/ Looking to Join our Team? Creative Desk is a specialised agency that assists small businesses with their marketing communications. Our small team work remotely with clients around Australia. We pride ourselves on offering exceptional service and supporting other small businesses as an integral part of their team. We bring our technical skills and a creative flair to each project. We are looking for committed team members, that love working in a fast-paced environment, are willing to work... --- ## Privacy Policy URL: https://www.creativedesk.net.au/privacy-policy/ Creative Desk Pty Ltd Privacy Policy This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://www.creativedesk.net.au (the “Site”). PERSONAL INFORMATION WE COLLECT When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the... --- ## Marketing Automation with Ontraport, Simplero and Active Campaign URL: https://www.creativedesk.net.au/how-can-i-help-you/marketing-automation/ Do you need help with Ontraport, Simplero or Active Campaign? Ontraport,  Simplero and Active Campaign are all excellent marketing automation systems. These are not only very powerful CRM systems, but they can also be a little overwhelming. Get the most out of your Ontraport, Simplero or Active Campaign system by implementing marketing automation systems. I can assist you with: Creating emails in Ontraport, Simplero or Active Campaign Creating landing pages in Ontraport or Simplero Setting up... --- ## Social Media Management for Australian Service-Based Businesses URL: https://www.creativedesk.net.au/how-can-i-help-you/social-media-management/ Social Media Management Made Simple Consistent social media content without the stress of creating it yourself. Creative Desk provides social media management services for Australian service-based businesses, helping you stay visible online without the stress of creating content yourself. We take care of everything, from content creation to scheduling, engagement, and reporting,  so you can focus on running your business. Social media works best when it's supported by a strong website and... --- ## Design Services and Desktop Publishing URL: https://www.creativedesk.net.au/how-can-i-help-you/design-services-desktop-publishing/ Design Services and Desktop Publishing to Elevate Your Business Struggling to make your documents or designs look professional? Whether it’s a flyer to promote your services, an annual report for stakeholders, or engaging social media graphics, Creative Desk can bring your ideas to life with polished, on-brand designs. Our desktop publishing services cover everything from brochures, flyers, and business cards through to PowerPoint presentations, annual reports, menus, banners, and more. Using... --- ## Email Marketing URL: https://www.creativedesk.net.au/how-can-i-help-you/email-marketing/ CHECK OUT OUR CONTENT AND EMAIL MARKETING PACKAGES FROM $495 PER MONTH LEARN MORE Email Campaigns Are you communicating with your customers? Whether they are leads or existing clients, keeping the lines of communication active is vital for the continued success of your business. So how do you communicate with customers? Using email marketing software is an essential tool for any business. All of these programs will allow you to build both individual emails, newsletter email, lead nurture emails... --- ## Terms and Conditions URL: https://www.creativedesk.net.au/terms-and-conditions/ I am accepting the terms and prices as stipulated in the quote provided by Creative Desk Pty Ltd. Payments Creative Desk Pty Ltd will invoice at the end of each month or on completion of the project, whichever occurs first. Invoices must be paid within 7 days of receipt otherwise late fees apply. Preferred payment is by direct deposit. Payment via Paypal or credit card will attract a surcharge, except for digital products purchased via our online store, no surcharge applies. Products and... --- ## Checkout URL: https://www.creativedesk.net.au/checkout/ --- ## Basket URL: https://www.creativedesk.net.au/basket/ --- ## Shop URL: https://www.creativedesk.net.au/shop/ Welcome to the Creative Desk Shop, a collection of templates designed to help you plan, organise, and stay on top of your business. From goal setting and yearly planners to a habit tracker, each template is built to make running your business simpler and more structured. We’ve done the setup so you can focus on what matters most: getting things done. Browse the collection and find the tools that will help you work smarter, not harder. --- ## Client Area URL: https://www.creativedesk.net.au/client-area/ Thank you for choosing to work with Creative Desk Pty Ltd. Please complete this short contact form so I can set you up in my system.JTNDZGl2JTIwY2xhc3MlM0QlMjJtbC1mb3JtLWVtYmVkJTIyJTBBJTIwJTIwZGF0YS1hY2NvdW50JTNEJTIyNzQ2MTQxJTNBZDRwMGQzcTVxMSUyMiUwQSUyMCUyMGRhdGEtZm9ybSUzRCUyMjE3NjY1MzIlM0FmOGU4bDYlMjIlM0UlMEElM0MlMkZkaXYlM0U= --- ## Testimonials URL: https://www.creativedesk.net.au/testimonials-2/ --- ## Portfolio of Work URL: https://www.creativedesk.net.au/portfolio-of-work/ Many prospective clients like to see examples of recent work to view the style and abilities of the creative professional. I will be adding further documents to this portfolio over time. Here are some examples of reels we have created for clients.Reel for Kindred Design and Cabinetry on their custom service offerings.WATCH HEREWATCH HEREReel for Creative Desk showcasing one of our famous Blue Mountains local attractions, the Scenic World.WATCH HEREReels for Profit First Accounting uses... --- ## Website Support for Australian Service-Based Businesses URL: https://www.creativedesk.net.au/how-can-i-help-you/website-support/ Website Support Made Simple Whether you need a new website, ongoing maintenance or help fixing something that's not working, we're here to help. We support small businesses with website updates, blog uploads, landing pages, plugin updates, troubleshooting and website improvements. Instead of spending hours trying to work things out yourself, you can hand it over and get back to running your business. We make the process simple, efficient, and stress-free. A website is often the centre of your... --- ## Pricing URL: https://www.creativedesk.net.au/pricing/ I understand that when you are looking for a new service, one of the first things you want to know is 'How much will it cost?'. Social Media Management Social media management is offered as a package price, view here.  Prefer a fixed price quote? I can also provide you with a fixed-price quote based on your specific requirements. I will also be able to provide you with an estimated time of completion. Contact us for details. Below is my standard rate card.Do you just need an hour to brainstorm... --- ## Blog URL: https://www.creativedesk.net.au/blog/ --- ## Resources URL: https://www.creativedesk.net.au/resources/ Thanks for following Creative Desk! We’re so glad you’re here. Creative Desk is a team of virtual marketing assistants based in the beautiful Blue Mountains NSW, supporting service-based businesses all across Australia. If marketing feels overwhelming, time-consuming, or just not your thing, you’re in the right place. We help small business owners show up consistently online with simple, done-for-you support. We specialise in: Social media management Email campaigns & newsletters... --- ## Meet the Team URL: https://www.creativedesk.net.au/meet-the-team/ We’re the humans behind the hashtags, emails, and happy clients. At Creative Desk, we love what we do, from crafting clever campaigns to helping business owners find their voice online. Since day one, Creative Desk has been about connection, connecting ideas, people, and purpose. Our remote team brings together talented marketers from across Australia who share one goal: helping small businesses shine. Every project we take on is personal, and every success feels like our own. So, grab a... --- ## Marketing Support for Australian Businesses URL: https://www.creativedesk.net.au/ Marketing Support for Australian Service-Based Businesses Social media, content, email marketing and website support Keeps your business visible and consistent. Schedule a Free Chat Here Supporting Australian businesses since 2015. Stay visible with consistent, professionally managed social media content.Turn one idea into blogs, newsletters and content that keeps working for your business.Website updates, maintenance and improvements without the hassle. Additional services available, including... --- ## How We Help URL: https://www.creativedesk.net.au/how-can-i-help-you/ Our core services Whether you need a quick update or ongoing support, we're here to help.Stay visible with content planning, graphics, captions and ongoing social media support.Turn one idea into blogs, email newsletters and content that improves visibility beyond social media.Website updates, content changes and ongoing support without the hassle. We can also help with: Podcast Management Event Support Desktop Publishing Marketing Automation Custom Instagram Bio Link Pages Which service is... --- ## Contact Creative Desk URL: https://www.creativedesk.net.au/contact-us/ Book a FREE Chat Not sure what you need? Schedule a FREE 20-minute chat. We can discuss your requirements and learn more about how we can work together.  Don’t be afraid, I’m a small business just like you!Schedule a Chat Hereor get in touch using the form below. Send me an SMS: (+61) 041 7678 510 Email: michelle@creativedesk.net.au Our office is located in the lower Blue Mountains, Glenbrook and our remote team is all based in Australia. --- ## PowerPoint Presentation Podcasts URL: https://www.creativedesk.net.au/portfolio-item/powerpoint-presentation-podcasts/ This is a sample of the presentation.VIEW PRESENTATION --- ## PowerPoint Presentation Thriday & Profit First URL: https://www.creativedesk.net.au/portfolio-item/powerpoint-presentation-thriday-profit-first/ This is a sample of the presentation.VIEW PRESENTATION --- ## PowerPoint Presentation Profit First URL: https://www.creativedesk.net.au/portfolio-item/powerpoint-presentation-profit-first/ This is a sample of the presentation.VIEW PRESENTATION --- ## Steps Financial URL: https://www.creativedesk.net.au/portfolio-item/steps-financial/ We manage the Facebook page for Steps Financial.VIEW FACEBOOK --- ## Brochure URL: https://www.creativedesk.net.au/portfolio-item/brochure/ To create a brochure for one of the services of the therapist Katrina Helene. --- ## Business Card URL: https://www.creativedesk.net.au/portfolio-item/business-card/ To create a new square business card for Katrina Helene. --- ## Email Campaign for Black Wolf URL: https://www.creativedesk.net.au/portfolio-item/email-campaign-for-black-wolf/ Brief - We create a weekly email campaign for BlackWolf collective to send to their database for their Tattoo services, Barber services and Laser Tattoo removal. --- ## Email Signature for Kim Macdonald URL: https://www.creativedesk.net.au/portfolio-item/email-signature-for-kim-macdonald/ Brief - To create an email signature that could be used for both Microsoft Office 365 and Simplero as HTML. The look needed to be clean and utilising the new branding. --- ## Nourish Your Numbers URL: https://www.creativedesk.net.au/portfolio-item/nourish-your-numbers/ We manage the Instagram and Facebook channels for Nourish Your Numbers.VIEW INSTAGRAMVIEW FACEBOOK --- ## William Guthrie Website URL: https://www.creativedesk.net.au/portfolio-item/william-guthrie-website/ Client: William Guthrie Brief: To update an existing website to improve the customer experience and ensure mobile responsiveness. --- ## My Visa Website URL: https://www.creativedesk.net.au/portfolio-item/my-visa-website/ Client: My Visa Brief: To update an existing website to improve navigation and customer experience, plus incorporate a new series of images. --- ## Katie Crismale Marshall Website URL: https://www.creativedesk.net.au/portfolio-item/katie-crismale-marshall-website/ Client: Katie Crismale Marshall Brief: To build a new website for the personal brand for Katie Crismale Marshall. --- ## Dawtek Website URL: https://www.creativedesk.net.au/portfolio-item/dawtek-website/ Client: Dawtek Brief: To build a new website for Dawtek incorporating their new branding. --- ## Precision Advantage URL: https://www.creativedesk.net.au/portfolio-item/precision-advantage/ We manage the Instagram and Facebook channels for Precision Advantage.VIEW INSTAGRAMVIEW FACEBOOK --- ## William Guthrie URL: https://www.creativedesk.net.au/portfolio-item/william-guthrie/ We manage the Facebook page for William Guthrie.VIEW FACEBOOK --- ## Nadia Venditti URL: https://www.creativedesk.net.au/portfolio-item/nadia-venditti/ --- ## Richard Coumans Website URL: https://www.creativedesk.net.au/portfolio-item/richard-coumans-website/ Client: Richard Coumans Brief: To edit his website to better align with his brand and offerings. Most pages were redesigned, links fixed, forms added and ensuring everything was functional.       --- ## Nadia Venditti Website URL: https://www.creativedesk.net.au/portfolio-item/nadia-venditti-website/ Client: Nadia Venditti Brief: Build a new website and branding for Nadia's personal brand. --- ## Profit First URL: https://www.creativedesk.net.au/portfolio-item/profit-first/ --- ## Balegrow URL: https://www.creativedesk.net.au/portfolio-item/balegrow/ We manage the Facebook page for Balegrow.VIEW FACEBOOK --- ## Profit First ANZ URL: https://www.creativedesk.net.au/portfolio-item/profit-first-anz/ We manage all social media channels for Profit First Australia and New Zealand, Facebook, Instagram, Linkedin and their private Facebook members group.VIEW INSTAGRAMVIEW FACEBOOK --- ## Creative Desk URL: https://www.creativedesk.net.au/portfolio-item/creative-desk/ --- ## Just In Hot Water Website URL: https://www.creativedesk.net.au/portfolio-item/just-in-hot-water-website/ Client: Just In Hot Water Brief: Build a new website for this local plumbing business. --- ## BaleGrow Early Learning Program Brochure URL: https://www.creativedesk.net.au/portfolio-item/pdf-3/ --- ## Peaceful Birthing Website URL: https://www.creativedesk.net.au/portfolio-item/peaceful-birthing-website/ Client: Peaceful Birthing Brief: to create a new website for this new business Peaceful Birthing, a hypnobirthing practitioner. --- ## Exemplar Global Videos URL: https://www.creativedesk.net.au/portfolio-item/exemplar-global-videos/ Exemplar Global provide personnel certification and training certification to clients globally. Brief – to provide a short videos for their website demonstrating their services https://youtu.be/69TVW05P0kE https://youtu.be/1QP_xoMxI4E --- ## Key Achievements Brochure URL: https://www.creativedesk.net.au/portfolio-item/key-achievements-brochure/ Client: Elevating Food Safety  Elevating Food Safety provide food safety and quality consulting, training and recruitment services to the food industry. Based in Sydney, they provide services to clients around Australia and abroad to help them achieve their food safety goals. Brief – to provide a brochure for print or email on the key achievements of the business. --- ## Passionarte Website URL: https://www.creativedesk.net.au/portfolio-item/passionarte-website/ Client: Passionarte Brief – to develop a complete website design, based on a custom theme purchased by the client. --- ## Food Safety Brochures URL: https://www.creativedesk.net.au/portfolio-item/food-safety-brochures/ Client: Chadderton Food Safety  Chadderton Food Safety is a specialist training organisation providing professional food safety training to the Australian food industry. Based in Melbourne they offer both public classes and customised training at your workplace, for further information visit their website. Brief – to provide a single page flyer that can be either printed or viewed on the website, presented in a professional format in the corporate colours of the clients logo. --- ## Party Invitation URL: https://www.creativedesk.net.au/portfolio-item/party-invitation/ Client: Party Invitation Brief – to design a party invitation for her 30th Birthday. --- ## BaleGrow Website URL: https://www.creativedesk.net.au/portfolio-item/balegrow-website/ Brief – design a new website for the business incorporating the retail and education side of the business. --- ## Moroccan Chill Tours Website URL: https://www.creativedesk.net.au/portfolio-item/moroccan-chill-tours-website/ Client: Moroccan Chill Tours Brief – to provide complete website design for a new business. --- ## Training Brochure URL: https://www.creativedesk.net.au/portfolio-item/training-brochure/ Brief – Training Brochure, to write and design a one page training brochure for the courses offered by Elevating Food Safety. --- ## Danielle URL: https://www.creativedesk.net.au/staff-member/danielle/ Danielle joined our team in January 2024. She brings over 20 years of website experience and design to the role. She will be responsible for social media management and website tasks. --- ## Eva URL: https://www.creativedesk.net.au/staff-member/eva/ Eva is our Social Media expert. She joined the Creative Desk team early 2023, providing valuable support to our clients. --- ## Christy URL: https://www.creativedesk.net.au/staff-member/christy/ Hi, I’m Christy. I joined the Creative Desk team in 2021, bringing with me many years of sales and marketing experience in both small and large businesses. After working for a range of industries, including Non- Profit Charities, Multinational FMCG Businesses, Hospitality, Real Estate and Holiday Accommodation Management as well as over 10 years working in the Registered Club industry with a heavy focus on promotional and loyalty strategy as well as sales and customer service, I have recently... --- ## Rita URL: https://www.creativedesk.net.au/staff-member/rita/ Hi, I’m Rita. I joined the Creative Desk team at the end of 2019, bringing with me a background in customer service, retail and office administration. I have also had first hand experience at creating and growing my own brand, after establishing an online canine natural health blog. It was during this endeavour that I discovered a particular passion for all things social media and marketing, and have loved developing content for all of the diverse brands and businesses at Creative Desk. When... --- ## Michelle Tolhurst URL: https://www.creativedesk.net.au/staff-member/michelle-tolhurst/ Michelle Tolhurst is the Founder and Director of Creative Desk, an Australian marketing agency providing ongoing and project-based marketing support to service-based businesses. With over 25 years of experience in marketing communications and more than a decade leading her own agency, Michelle has supported over 150 businesses across Australia. Established in 2015, Creative Desk has grown steadily into a trusted team of Australian-based marketing professionals who deliver consistent, reliable... --- ## Jackie Stapleton URL: https://www.creativedesk.net.au/testimonial/jackie-stapleton/ Michelle scheduled our social media posts for a couple of years. She moved us from posting nothing at all to having a presence on all platforms. She really got us thinking about our social media and took us to the next level. Thanks Michelle! --- ## Sue Motherwell URL: https://www.creativedesk.net.au/testimonial/sue-motherwell/ Our company Creative by Design Perth are very pleased to be working with Michelle and her team at Creative Desk. Michelle creates and provides the content for our Instagram and Facebook pages. She immediately understood our Social Media Marketing brief and how to help us grow our business through social media. The content Michelle provides is always visually appealing with an interesting mix of images, testimonials, curated content etc. Michelle and her team are always responsive to any... --- ## Laura Elkaslassy URL: https://www.creativedesk.net.au/testimonial/laura-elkaslassy/ Michelle has been such a crucial part of my team within my businesses. I could not do what I do without Michelle Tolhurst. Honestly speaking, her capabilities are out of this world and she thinks of things or has started stuff before I have even thought about it!! Michelle does VA work, marketing, software set up etc but really is more like my 2IC. THANK YOU! --- ## Ricci-Jane Adams URL: https://www.creativedesk.net.au/testimonial/ricci-jane-adams/ Michelle Tolhurst is the school admin and VA for the Institute for Intuitive Intelligence. She supports sometimes up to 100 students at once. Her role is multifaceted and constantly changing and she never misses a beat. Michelle's productivity, skill and expertise are second to none. I could not run the Institute without her --- ## Tracey Sidwell URL: https://www.creativedesk.net.au/testimonial/tracey-sidwell/ Michelle has been amazing to deal with over the past year and a half helping me with a range of different things from my website launch, document design and helping me with monthly website updates (that's a life saver!) --- ## Samantha Estreich URL: https://www.creativedesk.net.au/testimonial/samantha-estreich/ We finally got our website done! Thank you Michelle for being so patient and helpful. --- ## Shauna Upson URL: https://www.creativedesk.net.au/testimonial/shauna-upson/ Working with Michelle is a breeze! Everything is organised and well explained so you know exactly what's what and where your project is up to. Highly recommend Creative Desk --- ## Simone Hackett URL: https://www.creativedesk.net.au/testimonial/simone-hackett/ Michelle makes building a website so simple. She is swift in responding to updates, queries and has valuable insight when asked. I highly recommend using Michelle’s services. --- ## Helen Buttigieg Giovas URL: https://www.creativedesk.net.au/testimonial/helen-buttigieg-giovas/ Michelle is professional, friendly and extremely patient! Thanks for my website that I love! --- ## Tammy Guest URL: https://www.creativedesk.net.au/testimonial/tammy-guest/ Michelle Tolhurst is a total whiz at all things back end of my business. She brings a level of professionalism and systemisation that we really needed. I would recommend her in an instant for so many different programs and her help for our event was awesome. --- ## Andrea Boland URL: https://www.creativedesk.net.au/testimonial/andrea-boland/ Michelle was so helpful and informative! Highly recommended! --- ## Cassandra Jensen URL: https://www.creativedesk.net.au/testimonial/cassandra-jensen/ I highly recommend Michelle's work. Recently she assisted me in marketing my business online. She saved me a lot of time and was able to firm up my message and provided me with excellent observations and suggestions to strengthen my marketing. Thank you Michelle! --- ## Emily Miller URL: https://www.creativedesk.net.au/testimonial/emily-miller/ Most professional service I have received in my 3 years of being in business. My website is totally transformed. The work was completed so promptly and although I changed my mind a few times with extras Michelle was so accommodating and easy to work with! Thanks again! --- ## Emma Sharp URL: https://www.creativedesk.net.au/testimonial/emma-sharp/ Michelle has a great work ethic, is a fantastic communicator and completed the work on time and within the scope of the brief. --- ## Kerry Pyle URL: https://www.creativedesk.net.au/testimonial/kerry-pyle/ Michelle is a member of some of the same Facebook Business groups that I am and I had seen some of her responses to inquiries. So when I put a general query out about marketing support and Michelle responded, I was very keen to meet up and see how we could work together. Michelle’s ideas on how to move forward on Social Media were in line with what I wanted to do. Being local, she was also acclimatised to the market I operate in and instinctively knew how to approach it. She worked within my... ---